Job Description
Liaise with an international pool of clients that are importing networking equipment on a daily basis
Work directly with our Global Network and managing relationships across our global network
Ensure customer satisfaction
Become an expert in the import and export compliance requirements of a specific region of the world
Operational Day-to-Day Responsibilities:
End-to-End Shipment Coordination: "Run" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance
Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients
Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call
Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager
Non-Operational Day-to-Day Responsibilities:
Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system
QUALIFICATIONS AND EXPERIENCE
University Undergraduate Degree LLB preferable
Honours Degree advantageous
Work experience advantageous
Strong academic track record required
SKILL SET AND DESIRED COMPETENCIES
Excellent knowledge and use of Microsoft Office Applications
(i.e. Word, Excel, and Outlook)
Excellent use of the English language, both written and verbal
Maintain effective daily communication with relevant team members
Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
Attention to detail with the ability to prioritize tasks effectively
Ability to proactively identify problems in advance before a shipment becomes a pressure point
Creative problem-solving ability
Independent-thinker and resourceful
Energetic and enthusiastic
General business acumen
