Introduction
The Trainee Area Manager will support the management and performance of multiple retail stores within a designated area. This role is designed to develop future retail leaders by providing hands-on experience in store operations, team management, sales performance, customer service, and business administration. This is a development role with the intention of developing the Trainee into an Area Manager.
Duties & Responsibilities
Key Responsibilities
Store Operations:
- Assist in overseeing the day-to-day operations of multiple stores.
- Ensure stores maintain company standards in merchandising, housekeeping, and visual presentation.
- Conduct regular store visits to monitor operational compliance.
- Support stock management processes, including stock takes and loss prevention initiatives.
Sales & Performance:
- Monitor store sales performance and identify opportunities for improvement.
- Assist store management teams in achieving sales targets and KPIs.
- Analyse sales reports and provide feedback to stores.
- Support the implementation of promotional campaigns and seasonal launches.
Team Management:
- Build strong working relationships with Store Managers and store teams.
- Assist with staff training, coaching, and development.
- Support performance management processes where required.
- Promote a positive and customer-focused culture across all stores.
Customer Experience:
- Ensure a high standard of customer service is maintained across all locations.
- Assist in resolving customer complaints and escalations.
- Monitor customer feedback and recommend improvements.
Administration & Reporting:
- Prepare and submit operational and sales reports.
- Assist with workforce planning and scheduling reviews.
- Ensure compliance with company policies, procedures, and health & safety requirements.
Desired Experience & Qualification
Requirements:
- 3–5 years' retail experience, preferably within fashion or clothing retail.
- Strong leadership potential and willingness to learn.
- Good communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficient in Microsoft Office, particularly Excel.
- Valid driver's licence and willingness to travel regularly between stores.
Package & Remuneration
Market Related
Interested?
3 months probation period
