Introduction

The Trainee Area Manager will support the management and performance of multiple retail stores within a designated area. This role is designed to develop future retail leaders by providing hands-on experience in store operations, team management, sales performance, customer service, and business administration. This is a development role with the intention of developing the Trainee into an Area Manager.

Duties & Responsibilities

Key Responsibilities

Store Operations:

Assist in overseeing the day-to-day operations of multiple stores.
Ensure stores maintain company standards in merchandising, housekeeping, and visual presentation.
Conduct regular store visits to monitor operational compliance.
Support stock management processes, including stock takes and loss prevention initiatives.

Sales & Performance:

Monitor store sales performance and identify opportunities for improvement.
Assist store management teams in achieving sales targets and KPIs.
Analyse sales reports and provide feedback to stores.
Support the implementation of promotional campaigns and seasonal launches.

Team Management:

Build strong working relationships with Store Managers and store teams.
Assist with staff training, coaching, and development.
Support performance management processes where required.
Promote a positive and customer-focused culture across all stores.

Customer Experience:

Ensure a high standard of customer service is maintained across all locations.
Assist in resolving customer complaints and escalations.
Monitor customer feedback and recommend improvements.

Administration & Reporting:

Prepare and submit operational and sales reports.
Assist with workforce planning and scheduling reviews.
Ensure compliance with company policies, procedures, and health & safety requirements.

Desired Experience & Qualification

Requirements:

3–5 years' retail experience, preferably within fashion or clothing retail.
Strong leadership potential and willingness to learn.
Good communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office, particularly Excel.
Valid driver's licence and willingness to travel regularly between stores.

Package & Remuneration

Market Related

Interested?

3 months probation period

Garment Division CC

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