Introduction
Exigo Industries is a leading industrial products and services company committed to delivering exceptional service and operational excellence. We are seeking an experienced and driven Debtors Supervisor to oversee the accounts receivable function, lead a team of debtors administrators, and ensure the effective management of customer accounts and collections.
This role is ideal for a strong leader with excellent credit control experience who can drive performance, improve cash flow, and maintain strong customer relationships.
Duties & Responsibilities
The successful candidate will be responsible for:
- Supervising and managing the debtors team to ensure efficient daily operations.
- Overseeing the full debtors and accounts receivable function.
- Monitoring collections and ensuring outstanding debts are recovered within agreed credit terms.
- Reviewing and approving customer account reconciliations.
- Managing the age analysis and implementing strategies to reduce overdue accounts.
- Monitoring customer payment trends and escalating high-risk accounts.
- Investigating and resolving complex account queries and disputes.
- Ensuring accurate allocation of receipts, credit notes, and adjustments.
- Reviewing and maintaining customer credit limits in line with company policies.
- Preparing weekly and monthly debtor reports for management.
- Assisting with cash flow forecasting and working capital management.
- Supporting month-end and year-end financial processes.
- Liaising with customers, sales representatives, and management regarding account matters.
- Implementing and maintaining effective credit control procedures.
- Training, mentoring, and developing team members.
- Ensuring compliance with company policies and internal controls.
Desired Experience & Qualification
Minimum Requirements
- Grade 12 (Matric).
- Diploma or Degree in Accounting, Finance, Credit Management, or a related field.
- Minimum 5 years' experience in a debtors, accounts receivable, or credit control environment.
- Minimum 2 years' supervisory or team leadership experience.
- Strong understanding of credit control principles and debtor management.
- Experience managing a large and complex debtors book.
- Advanced Microsoft Excel skills.
- Experience using accounting and ERP systems.
- Strong analytical, reconciliation, and reporting skills.
- Excellent communication and negotiation abilities.
- Ability to work under pressure and meet deadlines.
Advantageous
- Experience within manufacturing, engineering, industrial, wholesale, or distribution sectors.
- Credit Management qualification.
- Experience with Sage, Syspro, SAP, or similar ERP systems.
- Knowledge of legal debt recovery processes.
Key Competencies
- Leadership and team management
- Credit control and debt recovery
- Financial administration
- Reporting and analysis
- Problem-solving and decision-making
- Negotiation and conflict resolution
- Attention to detail
- Time management
- Customer relationship management
- Planning and organisational skills
- Professional communication
- Integrity and accountability
About the Employer
Exigo Industries is a respected supplier of industrial products and solutions, serving customers across various sectors. We pride ourselves on quality, service excellence, and building long-term relationships with our clients. We are looking for a motivated Debtors Supervisor who will play a key role in strengthening our finance function and supporting the company's continued growth.
