Job Description
The Virtual Agent has a permanent role for a qualified Commercial Sales Executive based in Umhlanga.
Role Purpose:
The core focus of the Commercial Sales Executive role is to lead national sales operations while driving commercial growth strategies that align with The Virtual Agent's vision. This dual-function role combines strong data-driven analysis with hands-on sales leadership, aiming to increase revenue, expand market share, and optimize go-to-market strategies. Real estate industry experience is preferred, as the role requires deep knowledge of client needs, industry trends, and sales cycles within the PropTech sector.
Duties and Responsibilities:
Sales Leadership
Lead, manage, and develop the national sales team to meet and exceed revenue targets.
Design and implement national sales strategies tailored to real estate companies and agents.
Build and nurture high-value relationships with key clients, broker networks, and industry associations.
Identify new business opportunities, markets, and sales channels to accelerate customer acquisition and expansion
Revenue Growth & Business Optimization
Create scalable sales structures and processes to support national growth.
Continuously evaluate and optimize the sales funnel, from lead generation to closing and account expansion.
Lead the Marketing team to align sales enablement tools and campaigns with growth targets.
Drive initiatives that unlock new monetization opportunities and improve revenue predictability.
Reporting & Governance
Prepare regular reports for EXCO and Board, including revenue performance, market opportunities, and pipeline health.
Monitor departmental budgets and resource utilization to ensure efficiency and ROI.
Contribute to the strategic planning process and support company-wide initiatives as part of the leadership team.
Commercial Strategy & Data Analysis
Conduct deep-dive market and competitor analysis to guide commercial positioning and strategic direction.
Draft performance forecasts to support sales initiatives and commercial decision-making.
Leverage CRM, sales analytics, and BI tools to drive a performance-focused, insight-led sales culture.
Collaborate with product, marketing, people and finance to align commercial strategies across the business.
An understanding of compliance regulations and knowledge of the Protection of Personal Information Act.
Client Experience & Retention
Develop sales support and account management functions to ensure exceptional client experience and retention.
Provide oversight of service delivery, onboarding, and post-sale engagement processes.
Act as the voice of the customer within the business, relaying feedback and opportunities for product improvement.
Minimum Requirements:
Education and Skills
Bachelor's degree (or higher) in either Business, Commerce, Real Estate, or Marketing or similar.
MBA or related Postgraduate qualification will be advantageous.
Outstanding communication, networking, negotiation, and stakeholder management skills.
Experience:
Minimum 5 years' experience in sales and commercial strategy roles.
Preferred real estate industry experience, with in-depth knowledge of property sales cycles, trends, and client personas.
Proven track record of leading sales teams and delivering on aggressive revenue targets.
Previous experience in PropTech, SaaS, or tech-enabled environments preferred.
Competencies
Strategic Commercial Acumen - Ability to align sales goals with broader commercial strategy.
Leadership & Coaching - Builds high-performing teams through mentorship and motivation.
Customer Focus - Passionate about solving client problems and building long-term partnerships.
Execution & Accountability - Delivers results and drives a culture of ownership.
Analytical Thinking - Uses data to inform strategy, track progress, and optimize outcomes.
Industry Credibility - Brings insights, experience, and influence within the real estate industry.
