Requirements
Grade 12 or equivalent
Computer literate
5 - 10 years' experience in a similar capacity
Proficiency English and Afrikaans
Clear Criminal Record
Traceable track reference in similar capacity.
Duties and Responsibilities
Facilitate and solving of queries and complaints
Disseminate marketing material, advertisements and business notices on an ongoing basis
Establish and maintain long-term relationships with internal and external customers
Responsible for leading sales teams to reach sales targets
Overseeing local and regional sales, promotions and campaigns
Dealing with Key Accounts like Shoprite, Spar etc.
Planning and directing the hiring and training of new & current
Customer Manager to Wholesale and other customers
Directing and coordinating all sales activities locally and regionally
Preparing sales budgets and projections and approving expenditures
Tracking and analyzing sales statistics based on key quantitative metrics
Handling and resolving customer complaints regarding a product or service
Implementing Sales mandates in specific region/price groups
Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
Ability to set sales targets and achieve them effectively
Excellent interpersonal, customer service and communication skills
Experience using CRM to manage the sales process and forecast sales
Strong analytical skills to identify trends and sales patterns
Ability to design and implement a successful sales strategy
Ability to guide and mentor sales representatives
Planning, organization and problem-solving skills
Advanced time management skills