Overview
Business Unit Director
- The Business Unit Director plays an essential role by leading and managing the client service team, providing strategic & operational input, being knowledgeable of all work completed and executed by the team and driving client relationships in order to maintain the trust in the team and grow new business.
Scope of the role
- To manage the client service team and the successful execution of the client’s requirements. To maintain and grow client relationships and business opportunities.
Responsibilities
Responsibilties include but are not limited to:
- Drive the development and evaluation of short and long term strategic and financial objectives for ongoing success for the client service team
- Be the first business point of call for all Machine clients
- Manage contractual requirements and retainer
- Manage overall growth and wellness of the client service team
- Drive and champion Machine’s strategic goals, living shared values and core behaviors
- Attract, manage, retain and grow the best Account Management talent in the industry
- Support knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning / teaching channels
- Undertake ongoing monitoring / assessment of best-practice in account management and production, and the opportunity for adoption of best-practice
- Collaborate with other agencies e.g. Media, Activation, production & PR partners where possible
- Support the Account Director on existing workflow processes and suggest improvements where applicable
- Ensure spend is always in line with client /s budget
- Optimise internal and external resource allocation and utilisation
- The ability to scope projects from a resourcing and timing point of view
Qualifications
- Relevant tertiary qualification i.e. Business Management / Marketing Management etc.
- At least 6 years’ experience in an Advertising Agency TTL experience
- At least 4 years’ experience in Account Management / Client Service as an Account Director
- Digital experience is essential
- Proficient in MS Office Word / Excel / PowerPoint etc.
- A good command of the English language both verbal and written
- Excellent people management skills
- Strong presentation skills
- Strong problem solving and decision-making skills
- Strong business acumen and negotiating skills
Personality Attributes:
- Team player
- Ability to remain calm in a highly pressurized environment
- Confident
- Assertive
- Resilient
- Proactive
- “An inspirational leader”
- Meticulous with attention to detail
- Other:
- Flexible to work beyond normal office hours overtime if and when required
- Comfortable work on alcohol brands if and when required
- Driver’s licence and own vehicle
