About the Role
- We are seeking a knowledgeable and customer-focused Service Advisor to enhance our operations. This role primarily focuses on facilitating client relationships while ensuring the efficient delivery of service solutions in a retail environment. You will act as a liaison between customers and our service team, driving satisfaction and trust.
Requirements
- Proven track record in a customer service role, preferably within the automotive or related industry.
- Strong interpersonal and communication skills, with the ability to engage effectively with clients.
- Demonstrable experience in managing customer relationships and resolving conflicts.
- Ability to perform under pressure in a fast-paced environment while maintaining attention to detail.
- Basic understanding of automotive systems and terminology is preferred.
- Proficient in using computer software and systems for scheduling and record-keeping purposes.
Preferred Qualifications
- Experience in automotive service or repair environments is a plus.
- Certification from an automotive technical school or relevant courses is desirable.
- Knowledge of service department operations and related processes is advantageous.
Closing Date 15 July 2026
