Requirements
- Grade 12 certificate
- At least 2 years’ experience in participant retention, follow-up, adherence support, or community-based health programmes.
- Experience in participant tracing, follow-up, or lost-to-follow-up LTFU management
- Knowledge of HIV/AIDS, adolescent sexual health, PrEP
- Experience in Addressing barriers to participation by coordinating logistical support e.g., transport assistance, flexible appointment scheduling and appointment reminders
- Experience with Data and Compliance: Track participant retention rates, draft protocol-specific retention Standard Operating Procedures SOPs and compile routine reports on attrition
- Intermediate computer skills MS Word, Excel, PowerPoint
- Fluency in English and/or Afrikaans and/or IsiXhosa
- Ability to take initiative
- Attention to detail
- Ability to work with teams and independently
- Good planning and organising
- Time management
Advantageous:
- Experience in a community-based research projects
- Valid Driver’s license
- Good Clinical Practice GCP Certificate
- Training in PrEP including lenacapavir
Responsibilities:
Participant Retention & Follow-up
- Maintain regular communication with participants and address any concerns or challenges
- Conduct follow-up activities, including telephonic follow-ups and home visits
- Track participant appointments and proactively follow up on missed visits
- Develop and implement retention plans to enhance participant engagement and minimise loss to follow-up
Participant Engagement & Support
- Support participant counselling activities and provide basic adherence support
- Facilitate youth reference group YRG and/or intervention sessions in alignment with project objectives
- Support participant engagement initiatives to strengthen retention and study participation
Study Coordination & Support
- Support the research team with study-specific activities, including focus group discussions, consent form quality control, and participant follow-up
- Collaborate with the research team to support recruitment strategies aligned with study objectives
- Support recruitment activities on mobile clinics and assist with community-based surveys
Data Management & Reporting
- Maintain accurate and up-to-date records of recruitment and retention activities
- Develop and manage retention tracking tools, including weekly and monthly PrEP retention reports
- Provide regular activity updates and progress reports to the project team
- Follow up on HIV self-test results and capture data accurately in REDCap
- Conduct informed consent form ICF quality checks and report findings to the Project Manager.
Operational & Clinical Support
- Work closely with clinical staff to support PrEP and STI treatment packaging and distribution
- Coordinate PrEP courier services and liaise with the Data team regarding scheduled deliveries
Administrative & Compliance
- Assist with filing and maintaining research documentation and participant records
- Ensure strict adherence to confidentiality and ethical research standards
- Perform any other project-related duties as required
