Main Purpose of The Role:
- To be part of New Business Commercial Team and champion New Business growth for DSV.
- To Protect, Grow and Innovate with regards to New Business Signed on.
Minimum Requirements:
- Minimum 3 years' external sales experience within clearing and forwarding.
Added advantages:
Skills & Competencies:
Technical & Commercial
- Strong understanding of Air & Sea freight forwarding products and services
- Proven ability to sell complex logistics solutions
- Solid commercial, negotiation, and financial acumen
Soft Skills
- Results-driven with a strong hunter mindset
- Excellent communication and presentation skills
- Relationship builder with stakeholder management capability
- Self-motivated, disciplined, and resilient
Qualifications:
- Matric essential
- Tertiary qualifications will be of advantage.
Computer packages
- Office 365 Teams, OneNote, Forms, MS Word, Excel, PowerPoint, Outlook, Cargo Wise will be an advantage.
- CRM systems
Duties and Responsibilities:
Duties and responsibilities will include, but not be limited to:
Business Development & Sales
- Identify and pursue new Air & Sea freight opportunities within target industries and trade lanes
- Develop and execute new business sales plans to achieve volume, revenue, and margin targets
- Build and maintain a strong sales pipeline through prospecting, networking, and referrals
- Lead customer negotiations, pricing discussions, and contract finalisation
- Drive cross-selling opportunities across DSV’s broader service offerings where applicable
Customer & Account Management
- Establish trusted, long-term relationships with key decision-makers and stakeholders
- Understand customer supply chain needs and propose tailored logistics solutions
- Ensure smooth onboarding and handover to operations, maintaining service excellence
- Proactively manage customer performance, retention, and growth opportunities
Market & Strategic Insight
- Monitor market trends, competitor activity, and customer needs within Air & Sea freight
- Contribute to sales strategy and vertical-specific initiatives
- Provide accurate revenue forecasting and reporting through CRM and internal tools
Internal Collaboration
- Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
- Ensure adherence to DSV policies, governance, and ethical sales practices
Key Performance Indicators KPIs
- New business revenue and gross profit
- Customer acquisition and pipeline conversion
- Margin quality and yield
- Retention of newly acquired customers
- Accuracy of forecasts and CRM discipline
