Purpose Statement
To ensure the efficient, compliant, and compassionate administration of deceased estates by managing the endâÃÂÃÂtoâÃÂÃÂend estate process in line with legislative requirements, company policy, and service standards, while supporting executors, beneficiaries, and internal stakeholders during a sensitive time.
Experience
Minimum/Ideal:
2-3 years' experience in deceased estates, laiasing with Executors, beneficiaries and the Master of the High Court
Client service experience and/or function relevant experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Certification in Law
Bachelor's Degree in Labour Law
Knowledge
Minimum/Ideal:
Comprehensive understanding of client interaction and relationship management practices and principles
Understanding of client management information, systems and tools.
Understanding of conflict management principles
Skills
Analytical Skills
Attention to Detail
Change Management Skills
Interpersonal & Relationship management Skills
Problem solving skills
Project Management Skills (Methodolgy Specific)
