Are you someone who can:
- Manage resources effectively to support branch performance and business growth
- Deliver excellent customer experiences that align with organisational values
- Prevent wastage by identifying process improvements to contain and reduce costs
- Execute management responsibilities to create a supportive, high‑performance environment
- Provide subject matter expertise and thought leadership within your area of specialisation
- Ensure compliance with legislative, audit, policy, and governance requirements
- Identify opportunities to grow the customer base by attracting creditworthy and profitable customers
- Build strong working relationships across teams and functional lines to enhance collaboration and innovation
- Improve service delivery processes to meet or exceed customer expectations
- Contribute to the development of budgets linked to operational plans, monitor progress, and report variances
Qualification & Experience Requirement
- Minimum Qualification: NQF Level 5 Certificate
- Preferred Qualification: Undergraduate Diploma NQF Level 6 in Business Administration, Banking, or Financial Services
- 4 to 5 years of experience in client relationship management, sales and service management and proven leadership experience
You will be an ideal candidate if you possess the following:
- Experience engaging customers, managing portfolios, or supporting sales and service delivery
- A proactive and solutions‑driven mindset
- Ability to identify growth opportunities and contribute to portfolio expansion
- Strong organisational and coordination skills
- Sound understanding of governance, compliance, and administrative processes
- Ability to collaborate across teams and support innovation
End Date: July 8, 2026
