Are you someone who can:
- Complete daily branch administration functions to minimise operational risk.
- Assist in managing branch cash holdings, teller and ATM cash processes.
- Guide and educate customers on adopting and utilising electronic banking platforms.
- Provide a positive customer experience by being helpful, proactive, and responsive to customer needs.
- Deliver high‑quality work by adhering to set standards, procedures, and governance requirements.
- Build and maintain strong relationships with internal and external stakeholders.
- Act responsibly with work‑related resources to support cost‑containment efforts.
- Work according to agreed performance objectives and service level agreements.
- Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members.
- Continuously seek feedback and take accountability for personal performance, growth, and development.
- Always conduct yourself with integrity and professionalism.
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields
- 1–3 years of experience in administrative experience within a branch administration, operations, or compliance environment
You will be an ideal candidate if you possess the following:
- Strong understanding of branch operations, risk processes, and governance principles.
- Ability to promote and support customer adoption of digital banking solutions.
- Proven ability to deliver accurate, compliant, and high‑quality administrative outputs.
- Strong relationship‑building skills with internal and external stakeholders.
You will have access to:
- Opportunities to build strong relationships as part of a dynamic team.
- A challenging and supportive working environment.
- Personal and professional development opportunities.
- The chance to make a meaningful impact within your branch and community.
End Date: July 8, 2026
