Job Description:
- The University of Johannesburg is seeking a dynamic and experienced Manager to lead and expand the commercial and training operations of the School of Tourism & Hospitality STH, namely TheKerzner@UJ. The STH develops future-fit leadership for the Tourism & Hospitality sector by providing both high-quality programme offerings as well as facilities which host functions and events. The commercial facilities and services offered by TheKerzner@UJ add to the high-quality teaching & learning environment and which the students are exposed to.
Responsibilities:
- To manage TheKerzner@UJ outlets, functions and events, facilities and services to ensure a high-quality teaching & learning environment with a commercial component.
Key performance areas include:
General Management:
- Manage overall operations in relation to functions and events hosted.
- Ensure the optimal and productive utilisation of the facilities.
- Ensure the facilities are always maintained.
Human Resource Management:
- Manage the recruitment of staff.
- Training & development of staff.
- Performance Management
- Oversee employee relations and staff well-being.
Financial Management:
- Ensure that financial controls are in place and maintained; Financial reporting; Preparation of budgets; Pricing & revenue management strategy.
- Financial management – ensuring a financially sustainable commercial operation that also facilitates effective student learning
Training:
- Managing the unique opportunities for Work-Integrated Learning-WIL
- Facilitate optimal learning experience in WIL.
- Manage the student roster and event planning in conjunction with Academic Head: Hospitality Management.
Minimum requirements
- A Bachelors’ Degree NQF7 in Hospitality Management with three 3 years' job-related experience or
- Advanced Diploma in Hospitality Management NQF7 or related field with five 5 years' job-related experience.
- Experience in Restaurant, Banqueting, Conferencing and Events Management.
- Financial Management experience: advanced knowledge of MICROs & OPERA financial systems.
Recommendations:
- Candidate should ideally have a postgraduate qualification and more than 5 years’ experience in Food & Beverage Operations, Restaurant Management, Banqueting in the Hospitality sector.
- Strong business and financial acumen.
- Experience working with management across levels within an organisation, e.g. from junior to executive level.
- Strong academic administration skills.
Competencies and Behavioural Attributes:
- Strong business development skills.
- Good leadership and collaborative skills.
- Verbal & written communication skills.
- Sound problem solving- and decision -making skills.
- Good conflict management skills.
- Mentoring/Training skills.
- Computer literacy.
- Client & Industry relationship management.
- Interpersonal and active listening skills.
Deadline:10th July,2026
