Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders including, clients, business partners and other Absa business units Sales Target Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
- Customer Interaction provides information to potential home buyers and fasilitate the fulfilment of the Home Finance process, whilst keeping the customer informed of the status and progress of the application. The Hand Holder engages the input and involvement of specialists i.e. credit, valuations, and fraud when required to do so in finalising the fulfilment of the application. The Hand Holder will also liaise with external parties in the HL ownership process when required to ensure fulfilment.
Education
Further Education and Training Certificate FETC: Business, Commerce and Management Studies Required