Description
Technical Support & Clinical Quality Improvement
- Provide on-site technical assistance to facility staff on CCMT, HIV, TB, IMCI and PHC programs.
- Conduct clinical file audits, root-cause analyses, and quality-of-care assessments at facilities.
- co-create and monitor quality improvement plans with facilities management.
- Support implementation of evidence-based interventions aimed at improving clinical outcomes of the different DoH Programs
- Mentor clinicians and nurses on updated NDoH guidelines, SOPs, algorithms, and protocols.
- Facilitate case discussions, mortality reviews, and program performance reviews.
Monitoring, Evaluation & Data Use for Action
- Conduct routine data verification, indicator tracking and performance monitoring using DHIS, TIER.Net, SVS, SyNCH, HPRS, ETR, EDR Web, and facility registers.
- Analyse program data to identify gaps and trends and develop corrective action plans.
- Promote data use at facility level through dashboards, programme review meetings and on-site coaching.
- Support facilities to prepare for Nerve Centre, District Reviews, or performance reporting.
Health Systems Strengthening & Program Optimization
- Strengthen patient flow systems
- Facilitate integration of HIV/TB/IMCI/STI/Family Planning services within PHC platforms.
- Lead the implementation of quality improvement projects on Facility Improvement Plans FIPs
- Lead the implementation of quality improvement projects on Ideal clinic realisation and maintenance ICRM/ICSM
- Coordinate formative assessments and facilitate gap analysis guided by key programme goals and objectives
- Project selection: Identify project options best suited to address identified gaps, needs and problems
- Prepare project plans including FIP, resource requirements and task assignment to staff
- Periodic project monitoring and coordination.
- Participation in all review meetings
Capacity Building & Mentorship
- Deliver on-site and classroom-based training aligned to NDoH clinical guidelines and programmatic priorities.
- Build capacity of facility teams to implement standardised clinical, data, and administrative processes.
- Provide supportive supervision to operational managers and frontline staff.
Stakeholder Management
- Building healthy relationship with the facility managers, sub-district DoH Program coordinators, Supervisors, PHC Managers, Partner organisations and district health management team.
- Participate in District and Sub-District program meetings, technical working groups, and review forums.
- Support coordination of community-facility collaborative activities including supporting the work of WBPHCOTs, CBOs and other partners
- Ensure to maintain communication flow with the district management on important programmatic issues and in tracking implementation progress
Requirements
Required Minimum Qualifications and Experience
- Diploma or Degree in Nursing or a health-related qualification at a tertiary level.
- 3 year’s experience in an NGO or District Department of Health setting
Desirable Qualifications and Experience
- Post-graduate qualification in Public Health or Management
- 5 year’s experience in implementing Health Programmes
- At least 3 years’ experience in clinical program management including HAST programs, Monitoring & Evaluation, report writing and presentations at Sub-District and District levels.
