Job Description
Our client is looking for a are seeking a skilled and motivated IT Field Engineer who would like the opportunity to grow into an Infrastructure Design Engineer role and further your career into a Solutions Architect role This role involves consulting with the technical teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet customer requirements
Key Responsibilities
Responsible for solution feasibility, qualification and articulation
Determination of internal and external technology/technical, pricing and vendor requirements for solutions
Production and provision of customer design requirements
Ensure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project delivery
Provide technical and solutions support or sales team and assist in evaluating opportunities based on technical requirements and alignment with business capabilities
Internal engagements with sales and project teams
External engagements with customers and suppliers
Requirements
National Diploma or Degree in IT, Computer Science, or a related field
2+ years' experience in IT support or a similar role
Strong knowledge of Windows OS, Office 365, Active Directory, and basic networking
Familiarity with routers, switches, firewalls, and VPNs
Excellent communication and interpersonal skills
Valid South African driver's license and willingness to travel
Ability to work independently and manage multiple priorities
Desirable
Microsoft, CompTIA, or Cisco certifications (e.g., MCSA, A+, Network+, CCNA)
Experience with remote desktop tools and IT service management systems (e.g., Zendesk, Freshdesk)
Exposure to cloud platforms (e.g., Azure, AWS)
