Introduction

Do you enjoy solving business problems, working with people, and helping companies become more efficient through technology?

We're looking for a Business Software Consultant to join our team and work with clients to implement, configure and support Umbrella Software. This is a varied role that combines business analysis, software consulting, customer training and ongoing customer support.

If you're equally comfortable understanding a client's business processes as you are configuring software and training users, we'd love to hear from you.

Duties & Responsibilities

What you'll be doing

Using the power and tools of the Umbrella software system you will be:

Working with clients to understand their business requirements.
Configuring and implementing Umbrella Software solutions.
Training users and providing ongoing customer support.
Investigating and resolving software issues.
Building strong, long-term client relationships.
Helping businesses improve their processes through practical software solutions.

Desired Experience & Qualification

Excellent communication and people skills.
Strong analytical and problem-solving ability.
A good understanding of business processes and accounting principles.
Experience with ERP or business management software.
The ability to work independently while managing multiple priorities.
A passion for learning and delivering exceptional customer service.
Experience using all Microsoft Office products.

Package & Remuneration

This is a remote (work-from-home) position.
Occasional travel to customer sites will be required for implementations, training, support and meetings.
The successful candidate must have:
A suitable home office.
Reliable high-speed internet.
The ability and willingness to travel when required.
A valid driver's licence and own reliable transport
Monthly remuneration +/- R25,000.00 per month.

Umbrella Software

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