Overview
Business Unit Director
The Business Unit Director plays an essential role by leading and managing the client service team, providing strategic & operational input, being knowledgeable of all work completed and executed by the team and driving client relationships in order to maintain the trust in the team and grow new business.
Scope of the role
To manage the client service team and the successful execution of the client's requirements. To maintain and grow client relationships and business opportunities.
Responsibilities
Responsibilties (include but are not limited to):
Drive the development and evaluation of short and long term strategic and financial objectives for ongoing success for the client service team
Be the (first) business point of call for all Machine clients
Manage contractual requirements and retainer
Manage overall growth and wellness of the client service team
Drive and champion Machine's strategic goals, living shared values and core behaviors
Attract, manage, retain and grow the best Account Management talent in the industry
Support knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning / teaching channels
Undertake ongoing monitoring / assessment of best-practice in account management and production, and the opportunity for adoption of best-practice
Collaborate with other agencies (e.g. Media, Activation, production & PR) partners where possible
Support the Account Director on existing workflow processes and suggest improvements where applicable
Ensure spend is always in line with client /s budget
Optimise internal and external resource allocation and utilisation
The ability to scope projects from a resourcing and timing point of view
Qualifications
Relevant tertiary qualification (i.e. Business Management / Marketing Management etc.)
At least 6 years' experience in an Advertising Agency (TTL experience)
At least 4 years' experience in Account Management / Client Service as an Account Director
Digital experience is essential
Proficient in MS Office (Word / Excel / PowerPoint etc.)
A good command of the English language (both verbal and written)
Excellent people management skills
Strong presentation skills
Strong problem solving and decision-making skills
Strong business acumen and negotiating skills
Personality Attributes:
Team player
Ability to remain calm in a highly pressurized environment
Confident
Assertive
Resilient
Proactive
"An inspirational leader"
Meticulous with attention to detail
Other:
Flexible to work beyond normal office hours (overtime if and when required)
Comfortable work on alcohol brands (if and when required)
Driver's licence and own vehicle
