Description
ACDC Dynamics, is seeking a motivated and customer-focused Counter Salesman to join our team. This position is based at our retail store in Ballito and plays a crucial role in providing excellent service and support to our customers.
Key Responsibilities:
Greet customers warmly and assist them in selecting products based on their needs.
Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
Take customer orders accurately and efficiently.
Follow up diligently on orders to prevent delays and ensure customer satisfaction.
Maintain a clean, organized, and attractive counter area.
Ensure all customers leave the store satisfied with their purchases and overall experience.
Assist customers promptly with inquiries, providing quotations, and resolving any issues.
Treat all customers with respect, courtesy, and professionalism.
Keep specials and promotional brochures up to date on the trade counter.
Perform additional responsibilities as assigned by management to support operational needs.
Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
Provide accurate updates on stock availability and product information to customers.
Regularly monitor and follow up on quotations provided to customers.
Requirements
Skills & Experience
2 - 4 years' experience as Electrical counter sales
Computer Literate
Attention to detail
Exceptional Customer Service
Requirements
Matric/ Grade 12 (NSC)
Tertiary Qualification is advantageous
A minimum of 2 - 4 years' experience
