Job Description
Functional Capabilities:
- Product quality and food safety testing
- Statistical process control and trend analysis
- Non-conformance management and RCA
- Quality system adherence FSSC 22000, ISO 9001, KORE
- Laboratory equipment operation and calibration
- Support of audits and quality inspections
- HACCP and GMP compliance monitoring
- Documentation and data integrity
- Quality awareness and coaching at line level
Key Duties & Responsibilities
Key Outcomes:
Laboratory and In-Line Quality Control
- Conduct analytical, chemical, physical, and microbiological testing of raw materials, intermediates, and finished products.
- Perform quality checks on production lines Brix, CO2, torque, fill height, appearance, etc..
- Ensure adherence to the Coca-Cola Operating Requirements KORE and product specifications.
Process Monitoring and Product Release
- Monitor key process parameters and perform real-time interventions where deviations are observed.
- Verify that corrective actions are implemented and effective before product release.
- Approve or reject product batches based on quality results.
Data Management and Reporting
- Record test results accurately and timeously in laboratory systems and quality logs.
- Compile and analyse quality trend reports and escalate anomalies.
- Maintain sample retention and traceability documentation.
Quality Incident Management
- Assist in investigating product and process non-conformances, consumer complaints, or foreign matter incidents.
- Conduct root cause analysis and implement corrective and preventative actions CAPA.
- Escalate unresolved issues to the Quality Manager.
Calibration and Equipment Maintenance
- Ensure laboratory instruments are maintained, calibrated, and used in accordance with SOPs.
- Perform routine checks and liaise with equipment service providers when necessary.
Systems and Standards Compliance
- Participate in internal and external audits e.g., FSSC, KORE, customer audits.
- Monitor Good Manufacturing Practices GMP, hygiene, and housekeeping compliance.
- Support quality system implementation and maintenance SOPs, work instructions, records.
KBI:
- First Time Right FTR performance %
- Product Quality Index / Conformance Rate %
- Number of quality non-conformances internal and external
- Consumer and customer complaints per million units
- Laboratory turnaround time and sample throughput
- Quality audit findings and closure rates
- Equipment calibration compliance %
- Product release accuracy and rejection rate
Skills, Experience & Education
Edducation
- Minimum: National Diploma in Food Technology, Biotechnology, Analytical Chemistry, or Microbiology
- Preferred: BTech or BSc in Food Science, Chemistry, or related discipline
- HACCP and ISO/FSSC certifications are advantageous
Experience
- 1–3 years’ experience in a quality assurance or laboratory environment in the FMCG or beverage industry
- Experience in in-process and final product testing
- Exposure to quality management systems ISO 9001, FSSC 22000
- Experience working in a certified food safety and manufacturing environment
Skills
- Proficiency in laboratory testing chemical, physical, and microbiological techniques
- Strong understanding of GMP, HACCP, and food safety principles
- Ability to interpret technical specifications and quality standards
- Working knowledge of KORE and regulatory requirements NRCS, SABS
- Accurate data recording, reporting, and statistical trend analysis
- Familiarity with ERP or QMS platforms SAP, LIMS, Intelex – advantageous
- Microsoft Office proficiency Excel, Word, PowerPoint
- Attention to detail, teamwork, and critical thinking skills
Deadline:30th June,2026
