Job Description
- Truworths has an exciting opportunity in the Employee Relations department for an IR Professional with a passion for day-to-day IR. The core objective of the Employee Relations team is to ensure fair and respectful treatment of employees, in compliance with the law and consistent with our values, policies and objectives. This position requires an individual who has previous employee and labour relations experience and skills that enables the individual to work on a broad spectrum of employee relations and labour law matters. The individual will be based at our head office in Cape Town.
Key Responsibilities
- Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings.
- To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment-related issues, preparing and approving charges.
- Assisting with preparation of disciplinary hearings and supporting Chairpersons with letters of sanction and findings.
- Assisting Line Managers with preparation for CCMA cases
- Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA, etc.
- Contributing to the development of IR-related guidelines, policies and procedures.
- Assist and collaborate on various ER projects.
- Managing the anonymous whistleblower process in accordance with the relevant legislation.
- Weekly/quarterly and annual reporting on statistics and trends.
Qualifications and Experience
- Relevant tertiary qualification in HR/IR.
- Bachelor of Laws LLB would be advantageous.
- At least 2 years’ experience as an IR specialist or HR Generalist with IR experience would be advantageous.
- Previous experience within the Retail or Service sector will be advantageous.
Competencies
- Understanding of collective bargaining and trade union dynamics in a South African context.
- Strong Employee Relations, Human Resources and Legal background with the ability to think strategically and to translate this into practical and operational outcomes.
- Exceptional interpersonal and communication skills, with the ability to build trust, credibility and rapport with a diverse range of stakeholders.
- Good judgement, strong analytical and problem-solving abilities.
- Adapts quickly and acquires new knowledge and skills and competencies in a rapidly changing and fast-paced environment
- High level of emotional intelligence, discretion, and confidentiality.
- Excellent written communication skills, with the ability to draft clear and concise reports, policies and pleadings.
- Effective mediation and negotiation skills.
- Ability to work independently and manage a heavy caseload with competing priorities.
- Integrity and a strong ethical compass.
- Objectivity and impartiality in all decision-making.
- Resilience and the ability to handle emotionally charged situations with professionalism.
- A proactive, results-oriented mindset.
- Effectively works with others to achieve business goals and adopts a solutions-centric and practical approach to all duties and responsibilities. Excellent stakeholder management skills
- A collaborative and consultative approach whilst working in teams across the business
- The ability to prioritize multiple tasks from multiple sources and meet deadlines.
- Creates an environment that fosters fairness and consistency. Nurtures inclusiveness and diversity whilst driving success in line with business objectives.
- Takes accountability and ensures others are held to account in line with policies and procedures.
Deadline:1st July,2026
