Introduction

White Desert Antarctica pioneers luxury polar travel, delivering unparalleled expeditions to the pristine Antarctic interior. Operating private flights from Cape Town, we offer access to one of the most remote regions on Earth through our exclusive camps.

Our experiences combine extraordinary adventure with world-class hospitality, each journey carefully crafted to be seamless, highly personalised, and transformative for a global clientele of discerning explorers.

Duties & Responsibilities

Role Summary:

The Direct Sales Manager is a trusted advisor for White Desert Antarctica guests worldwide. This high-touch role focuses on guiding prospective guests through available itineraries and experiences, helping them select the trip that best meets their needs. Guests may start with a Greatest Day experience and be upsold to a Long Stay, or return after a White Desert itinerary to explore one of the Dr. Jones offerings.

The role also manages sales for Greatest Day experiences and Journey itineraries. Greatest Day trips can often be extended into longer stays, and Journey add-ons typically fall within the direct market. Once a booking is confirmed, the Direct Sales Manager works closely with the administration team to ensure all logistics are handled, while remaining the primary point of contact for the guest throughout their entire experience.

Key responsibilities:

Conduct consultation calls with prospective guests across multiple time zones
Develop personalized proposals tailored to guest preferences
Advise guests on the most suitable itineraries for their physical ability and needs
Promote Journey offerings and support upselling opportunities
Maintain strong relationships with guests before, during, and after travel
Collaborate with the administration team to ensure seamless booking and trip preparation

Markets to be managed:

Direct guest enquiries for White Desert Antarctica
Direct and trade enquiries for White Desert Antarctica: Greatest Day
Direct and trade enquiries for White Desert Antarctica: Journey
Direct and trade enquiries for Dr. Jones itineraries

Desired Skills

Strong consultative sales ability with an advisory approach
Excellent verbal and written communication skills
Experience with luxury clients and high end travel
Emotional intelligence and relationship building skills
Ability to manage multiple itineraries and cross-selling opportunities

Interested?

To apply for the role, please send your CV to careers@white-desert.com with the position in the subject line.

White Desert

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