Retail Sales Assistant

About the Role

As a Retail Sales Assistant, you will help customers find the products they need, ensure the store is well presented, and contribute to a welcoming shopping experience. This role is key to creating positive customer interactions and supporting overall store performance.

What You Will Do

Greet customers and offer friendly, knowledgeable assistance
Understand customer needs and recommend suitable products
Maintain clean, organised, and well‑stocked store displays
Support product merchandising and restocking activities
Process customer purchases and handle basic point‑of‑sale tasks
Resolve customer queries or direct them to the appropriate team member
Contribute to achieving store performance goals
Help maintain an inclusive, supportive team environment

Required Qualifications

Experience in a customer‑facing role
Strong communication and interpersonal skills
Ability to learn product information and share it confidently with customers
Comfortable handling transactions and basic cash procedures
Reliable, approachable, and committed to delivering great service
Ability to stand for extended periods and perform light manual tasks

Nice to Have

Previous retail sales experience
Experience working in a team-oriented environment

Growth and Development

This position offers opportunities to build strong customer service and retail operations skills. High-performing team members can progress into senior sales roles, visual merchandising, or supervisory positions within the store.

Team Culture

You will join a supportive team that values collaboration, clear communication, and creating a welcoming environment for both customers and colleagues.

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