Key Purpose

The Branch Sales Administrator is responsible for doing the administration for the BAOFN branches, ensure support and that service and jobs are done to the BAOFN and client expectations.

Duties & Responsibilities

Communicating with customers about jobs to be performed.
Quoting customers on parts/service.
Following up on purchasing orders and processing of the orders on SAP.
Generating delivery notes and/or work orders and sending them to the warehouse for picking of spares.
Planning and booking service dates with the customers and Technicians.
Ensure parts are available in dispatch.
Checking if correct spares have been pulled as required.
Ensuring services/jobs have been completed and captured on the Service app by the Technicians.
Receive job cards/delivery notes and process invoices.
Invoicing customers on the jobs completed.
Submitting signed delivery notes/invoices and timesheets to Coupa timeously.
Keeping work in progress up to date daily, booking on and updating shared calendar.
Supervise the Field Technicians and assist where possible/needed to ensure jobs are done.
Source feedback from customers and clients regarding our services.
Attend relevant regional meetings.
Create SAP quotes/work orders based on the RFQ (from Technicians’ site visits and requirements).
Follow up on quotes and providing feedback.
Check and submit spot bids timeously.
Process Coupa/customer purchase orders.
Release work orders and send them to operations and the warehouse.
Keeping track of all orders in and when Technicians will service.
Update compressor history from weekly inspections, quotes and invoices.
Generate monthly reports.
Generate failure reports and quotes timeously.
Keep and file customer folders and history off all jobs neatly.
Balance stock consistently.
Prepare relevant reports regarding services and jobs.
Provide general administrative support to the Branch Manager.

Knowledge, skills & attributes:

Good verbal/written communication
Attention to detail.
Ability to perform effectively under pressure.
Problem solving skills.
Ability to prioritise and manage own work.
Interpersonal skills.
Ability to display initiative and take ownership of own work.
Ability to meet deadlines.
Computer literacy and proficiency in Microsoft Office.

Desired Experience & Qualification

Grade 12
National Diploma in Admin or relevant qualification.
At least 1 year experience in a similar role.
Experience working with SAP.
Advanced Excel skills.

Interested?

If you meet the above requirements and are excited about the opportunity to contribute to a dynamic team, please submit your updated CV via PNet. Only shortlisted candidates will be contacted. Should you not receive feedback within 14 days of your application, please consider your application unsuccessful.

BAOFN Compressor South Africa (Pty) Ltd

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Branch Sales Administrator