You need to have:
Completed Matric and IT qualification (minimum A+/N+)
Experience in Helpdesk/1st Line Support
The right person for this role is someone with
Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
Learning and Development, Open, motivated, and proactively seek learning and development opportunities
